Adult Help Line: 972.233.2233
Youth Help Line: 972.233.TEEN

Q:  Who is a good potential CONTACT volunteer?
A: A CONTACT volunteer should be a compassionate, dependable person who is willing to donate their time to helping other people. A CONTACT phone volunteer is trained not to give answers, but to actively listen.
Q:  What kind of time commitments does being a CONTACT volunteer involve?
A: Upon completing a training course, all CONTACT volunteers are asked to fill two four-hour shifts per month. Volunteers may select times that best fit their personal schedule, with options available 24 hours a day, 7 days per week.
Q:  Are there any age requirements for being a CONTACT phone volunteer?
A: All CONTACT phone volunteers must be at least 21-years-old.
Q:  Are there any other requirements for becoming a volunteer?
A: All volunteers must first complete a required training course and a criminal background check before they can staff the phones.
Q:  When do training sessions begin?
A: CONTACT conducts volunteer training sessions throughout the year. If your group or organization would like to take our training course, specialized classes can be arranged depending on availability. Click here for the current volunteer schedule.
Q:  Is there a cost to the course?
A: Yes. There is a $60 fee to take the CONTACT training course. Senior Citizens qualify for a discounted fee of $45. In some cases, scholarships or discounted fees are available.
Q:  How can I receive more information about CONTACT?
A: To receive more information about CONTACT or to request a volunteer application, please call 972-233-0866 or send us an e-mail. You can also download an application by clicking here. You will also need to complete a criminal background check and can download the form to fax back to CONTACT here.